Questions about your health benefits? Inquire with our friendly customer service team at enquiry@thknh.org.sg

Last Updated: 1st November 2024

Terms of Use

Welcome to the Thye Hua Kwan Nursing Home (THKNH) website. By accessing or using our website, you agree to comply with the following Terms of Use. Please review them carefully before using the site.

  1. Acceptance of Terms

By using this website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use and all applicable laws and regulations. If you do not agree, please refrain from using the site.

  1. Changes to Terms

THKNH reserves the right to modify or update these Terms of Use at any time. Changes will be posted on this page, and your continued use of the website after such changes constitutes acceptance of the updated terms.

  1. Intellectual Property

All content on this website, including text, images, graphics, and logos, is owned by or licensed to THKNH and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, modify, or republish any materials without prior written consent from THKNH.

  1. User Conduct

You agree to use the website for lawful purposes only. You must not:

  • Engage in any conduct that may harm, disrupt, or interfere with the website’s operation or others' use of the website.
  • Upload or distribute harmful or malicious code, viruses, or any other technology that could damage the website or its users.
  • Post or transmit any illegal, defamatory, or offensive material.
  1. Third-Party Links

The THKNH website may contain links to third-party websites for your convenience. We do not control or endorse these sites and are not responsible for their content or accuracy. Accessing these links is at your own risk.

  1. Privacy Policy

Your use of this website is also governed by our [Privacy Policy] which details how we collect, use, and protect your personal information. Please review it carefully.

  1. Disclaimer of Warranties

This website and its content are provided on an "as is" basis without warranties of any kind. THKNH does not guarantee that the site will be uninterrupted, secure, or error-free, nor do we make any representations regarding the accuracy or completeness of the content.

  1. Limitation of Liability

THKNH, its staff, and affiliates are not liable for any direct, indirect, incidental, or consequential damages arising from your use of, or inability to use, this website or any third-party links.

  1. Governing Law

These Terms of Use are governed by the laws of Singapore. Any disputes related to your use of the website shall be subject to the exclusive jurisdiction of the courts located in Singapore.

  1. Contact Us

If you have any questions or concerns about these Terms of Use, please contact us at:

WHISTLEBLOWING POLICY

Whistleblowing Policy

This Policy addresses the commitment of Thye Hua Kwan Nursing Home Limited (“THKNH”) as a whole to integrity and ethical behaviour by helping to foster and maintain an environment where all employees can act appropriately, without fear of retaliation. To maintain these standards, THKNH encourages its employees who have concerns about suspected serious misconduct or any breach or suspected breach of law or regulation that may adversely impact THKNH, to come forward and express these concerns without fear of punishment or unfair treatment.

Click here for full details of the Whistle-blowing Policy

DATA PROTECTION

Data Protection Notice For Donors, Service User And Volunteer

This Data Protection Notice (“Notice”) sets out the basis which Thye Hua Kwan Nursing Home Limited (“we, “us” or “our”) may collect, use, disclose or otherwise process personal data of our prospective service users, service users, service users’ authorised representative, donors, volunteers in accordance with the Personal Data Protection Act (“PDPA”). This Notice applies to personal data in our possession or under our control, including personal data in the possession of organisations which we have engaged to collect, use, disclose or process personal data for our purposes.

Click here for full details of the Data protection